Insurance carriers face challenges in managing increasing policy volumes while ensuring service quality and cost control. Traditional methods often rely on manual processes, siloed systems, and complex regulations. With rising policy volumes and service expectations, carriers require scalable solutions that handle complex products accurately while preserving customer experience.
Managing large-scale insurance operations involves challenges in mail processing, post-issue services, distribution support, and regulatory compliance. Carriers often face hurdles with efficiency, cost control, and service consistency, especially amid rising digital demands. As products become more complex and customers seek faster, personalized service, these challenges will continue to grow.
Zinnia TPA Services offers a digital third-party administration platform with advanced microservices and multi-tenant architecture. With over $100B in assets under management and processing $20B in premiums annually, Zinnia combines industry expertise with modern technology to transform end-to-end insurance administration at an unmatched scale.
Full suite of services including new business processing, post-issue services, and distribution support
Advanced mail operations with document scanning, indexing, and workflow management
Robust finance operations handling daily reconciliations, tax processing, and policyholder disbursements
Complete compliance support including OFAC/AML, audit support, and Market Conduct Annual Statement services
Comprehensive contracting, background checks, and commission management across all channels
“Follow the sun” service delivery ensuring continuous customer support across time zones
Zinnia offers comprehensive, end-to-end TPA Services through its subsidiary SE2.
Connect with our team to discover how Zinnia TPA Services can help you achieve operational excellence
while reducing costs and improving customer satisfaction.
