Privacy Policy

Last Updated: October 1, 2024

Introduction

We value your privacy and are committed to protecting it. Please read this policy carefully to understand our policies and practices regarding your information and how we treat it.

This policy describes:

The types of information we may collect when you access or use the Zinnia website, zinnia.com, or otherwise interact with Zinnia (collectively, use of the websites, or other interactions with Zinnia are referred to as the “Services”)
Our practices for collecting, using, maintaining, protecting, and disclosing that information

This policy may change from time to time (see below). Your continued use of the Services after we revise this policy means you accept those changes, so kindly check the policy on this website periodically for updates.

“We”, “our” or “us” as used in this privacy policy means Zinnia Corporate Holdings and its subsidiaries but does not include Policygenius LLC. For Policygenius Privacy Policy, please visit policygenius.com .

Information we collect and how we collect it

We collect information from and about users of our Services:

Directly from you when you provide it to us
Automatically when you use our Services
From third parties, including recruiting software providers, third-party administrators, and your employer, insurance company, or financial institution.

Information we collect may include your name, email address, date of birth, sex, unique identifier, marital status, household size, number of dependents, homeowner status, job title, ZIP code, salary, net worth, beneficiary names and email addresses, unique policy ID, policy name, type value, face amount, inception data, premium amount, premium payment interval and termination date, transaction ID, transaction type, password, phone number, resume/CV, cover letter, LinkedIn profile, website, details collected through applications for employment with Zinnia, and some details of how you use our website.

If you do not want us to collect this information, do not use the Services. Depending on the information you do not provide, we may not be able to provide you Services, or the Services may be limited. You may also opt out of certain information collection at any time using your device settings. For more information, see your choices below.

Information you provide to us

When you interact with our services, we may ask you to provide information by which you may be personally identified, such as your name, email address, telephone number, company name, or any other identifier by which you may be contacted online or offline (“personal information”). These include:

Details that you provide by filling in forms or sending us messages on the Services
Records and copies of your correspondence (including email addresses and phone numbers) if you contact us
Your search queries on the Services

Information we automatically collect & track

When you access and use the Services, we may use technology to automatically collect:

Usage details, including traffic data, location data, logs, and other communication data such as session replay and the resources that you access and use on or through the Services
Device information about your mobile device and internet connection, including the device’s unique device identifier, IP address, operating system, browser type, mobile network information, and the device’s telephone number

Information collection & tracking technologies

We may use technologies to collect information about your activities over time and across third-party websites, apps, session replay, or other online services (“behavioral tracking”), including:

Cookies/mobile cookies. A cookie is a small file placed on your computer or smartphone. It may be possible to refuse to accept cookies by activating the appropriate setting on your browser or smartphone. However, if you select this setting, you may be unable to access certain parts of our Services.
Web beacons. Pages of the Services and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs). These are used to record statistics about page use, email clicks, and other measures of both content popularity and system/server integrity.

Third-party information collection

When you interact with us, certain third parties may use automatic information collection and/or tracking technologies to collect information about you or your device. These third parties may include:

Advertisers, ad networks, and ad servers
Analytics companies
Your mobile device manufacturer
Your mobile service provider

The information these third parties collect may include or be associated with your personal information, and/or about your online activities over time and across different websites, apps, and other online services websites. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

If you have any questions about an advertisement or other targeted content, contact the responsible provider directly. For information about how you can opt out of receiving targeted advertising from many providers, see your choices below.

How we use your information

We use information that we collect about you or that you provide to us to:

Provide you with the Services and their contents
Provide you with any other information, products, or services that you request from us
Verify your identity
Serve you notices about your account
Understand how users interact with our Services
Improve our Services and customize and optimize your experience
Maintain the Services and troubleshoot problems
Carry out advertising and marketing activities
Prevent fraud
Carry out our obligations and enforce our rights arising from any contracts you enter into with us, including for billing and collection
Fulfill any other purpose that we may describe when you provide it, with your consent

The usage information we collect helps us to improve our Services by enabling us to:

Estimate our audience size and usage patterns
Store information about your preferences, allowing us to customize our Services according to your individual interests
Store information about your use of our website or service to enable us to diagnose and fix any problems that you might have encountered while using the website or service
Speed up your searches
Recognize you when you use the Services

We may also use your information to contact you about goods and services that may be of interest to you. If you do not want us to use your information in this way, see your choices below.

Disclosure of your information

We may disclose aggregated information about our users without restriction. We may also disclose personal information that we collect, or you provide:

To our subsidiaries and affiliates
To contractors, service providers, and other third parties we use to support our business, including advertising networks, customer relationship management platforms, mobile application platforms, social networks, tag management platforms, technology providers, and video sharing platforms
To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Zinnia’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding in which personal information held by Zinnia about our Services’ users is among the assets transferred
To fulfill the purpose for which you provide it
For any other purpose disclosed by us when you provide the information
With your consent
To comply with any court order, law, or legal process, including to respond to any government or regulatory request
To enforce our rights arising from any contracts you enter into with us, including our Terms of Use, and for billing and collection
If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Zinnia, our customers, or others.

Your choices

We strive to provide you with choices regarding the personal information you provide to us. While we do not respond to Do-Not-Track signals at this time, you have the following control over your information:

Tracking technologies: You can set your browser or device to refuse all or some cookies, or to alert you when cookies are being sent. If you disable/refuse cookies or block the use of other tracking technologies, some parts of the Services may become inaccessible or cease to function properly. Third parties, including Google, may place and read cookies on your browser or device, or use web beacons to collect information in connection with ad serving on or through the Services; these cookies/beacons may also track your activity over time and across websites or apps. Click here for more about how Google collects, shares, and uses data. You may opt out of personalized ads from Google via their website. Find Google’s privacy policy at this link.
Promotion by Zinnia. If you do not wish to have your information used by Zinnia to promote products or services, you can opt out by contacting us at privacy@zinnia.com. You can opt out from email distributions by replying to an email you received from us or by clicking the unsubscribe link in the email’s contents. Please note that we may still need to email you with important transactional or administrative updates.
Targeted advertising. You may be able to opt out of some targeted ads through the NAI’s website or by using the Consumer Choice tools on the Digital Advertising Alliance’s website.

Note for non-United States residents

By using the Websites or Services, you may be sending information (including personal information) to other jurisdictions (i.e., the United States, India, or Canada, where some of our servers are located). We will hold and process your personal information in accordance with applicable privacy laws, but please note that privacy laws in some jurisdictions may not be the same as, and in some cases may be considered less protective than, privacy laws in your country. Therefore, by providing your personal information, you consent to the use of your personal information for the uses identified in this policy and to the transfer of your personal information to the United States, India, and/or Canada. All cross-border transfers are done in compliance with applicable law and contractual commitments. Additional detail can be obtained by contacting us as described in the “Contact information” section.

Note for California residents

To learn more about California residents’ privacy rights, visit our CCPA Privacy Policy.

Accessing and correcting your personal information

You can review and change your personal information by logging into our Services. You may also send an email at privacy@zinnia.com to request access, correct, or delete non-exempt personal information that you have provided to us.

We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

Children’s information

The Services are not intended for children as defined under applicable law, and we do not knowingly collect personal information from children. If we learn we have collected or received personal information from a child without parental consent, we will delete that information. If you believe we might have any information from or about a child, please contact us at privacy@zinnia.com

Data security

We have implemented technical, physical, and administrative measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. We use safeguards such as firewalls, encryption, and access and authorization controls to protect your personal information and require companies we work with do the same. We also take steps to ensure that all employees are properly trained on their roles and responsibilities with respect to safeguarding your personal information throughout its lifecycle.

We retain your information for as long as necessary to provide you with our Services. In some circumstances, our legal obligations require us to retain your information after we have ceased providing you with our Services. We will continue to apply our technical, physical, and administrative measures for the duration of our retention of your personal information. We have implemented a retention schedule to establish the retention period for certain types of information. Once this period has passed, we destroy your personal information permanently and securely.

The safety and security of your information also depends on you. Passwords we have given you or that you have chosen for access to certain parts of our Services are your responsibility to keep safe. Passwords are confidential. We ask you not to share your passwords with anyone.

Unfortunately, the transmission of information via the internet and mobile platforms is not completely secure. Although we try to protect your personal information, we cannot guarantee the security of your personal information transmitted through our Services. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures we provide.

Changes to our privacy policy

We may update our privacy policy from time to time. If we make material changes to treatment of your personal information, we will notify you (e.g., by posting the new privacy policy on this page with a notice that the policy has been updated, displaying an in-App alert the first time you use the Services after the update, and/or emailing you). You are responsible for ensuring we have an up-to-date, active, and deliverable email address for you,

The date the privacy policy was last updated is identified at the top of the page. You are responsible for periodically visiting this privacy policy to check for any changes.

Links to third-party websites

The Websites may contain links to other websites not operated or controlled by us (the “Third-Party Sites”). The policies and procedures set forth herein do not apply to any Third-Party Sites. The owners and operators of all Third-Party Sites are responsible for all personal information provided, collected, maintained, stored, or otherwise disclosed on those sites, if any. The links on the Websites do not imply that we endorse or have reviewed the Third-Party Sites, including their privacy policies, if any. We strongly encourage contacting those sites directly for information on their privacy policies.

Similarly, if you use a social media platform or your mobile device (or other method of communication), including to interact with the Websites or Services, that platform or application may have a specific privacy statement that governs the use of personal information related to it. If you have questions about the security and privacy settings of your device, please refer to instructions from your mobile service provider or the manufacturer of your device to learn how to adjust your settings. We do not control the data collection or privacy practices of any third-party platform through which you access the Websites or contact us. You should review the privacy policy and terms of use of any third-party site before using or downloading any app or device and review and use available controls and settings on your device to reflect your preferences.

If you have accessed the Websites through a link from certain of our advertising or marketing partners, the Websites may include a frame of the applicable advertising or marketing partner. Nevertheless, the information you provide to us through these framed webpages is collected by us, and our use of such information is governed by this policy.

Contact information

To ask questions, comment, or complain about this policy or our privacy practices, you or your authorized agent may contact us via email at privacy@zinnia.com or by mail at:

Zinnia Corporate Holdings, LLC

600 Steamboat Road

Greenwich, CT 06830 Attention: Privacy Team