The Policy Processor
The Policy Processor helps teams process cases with clarity and confidence by bringing technology, data, and human judgment into one connected experience.
See The Policy Processor in Action
Discover how Zinnia simplifies insurance technology
Trusted performance at enterprise scale
A single workspace designed for underwriters
The Policy Processor brings case data, evidence, and decisions into a single cloud-based workspace. Underwriters and case managers review, assess, and advance cases without losing context. When the system works for the underwriter, decisions move faster and outcomes improve.
How The Policy Processor accelerates confident decisions
Case Orchestration
Manage new business end-to-end from application through issue with automated routing, task management, and full case visibility. Show teams what needs attention and why.
- Automated case routing and task assignment
- Real-time status tracking and notifications
- Full audit trail and compliance reporting
One underwriting experience across products
Support your entire portfolio with a single platform
The underwriting experience stays consistent as products change. Configurable workflows help teams manage complexity without forcing underwriters to change how they work.
Designed for today and built for what comes next
The Policy Processor supports simplified issue, accelerated, fully underwritten, and point-of-sale models on a single platform. As underwriting evolves and expectations rise, TPP evolves alongside it without forcing teams to relearn their work.
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The Robots Took the Easy Cases — What's Left for Human Underwriters
Frank Chechel — VP and Head of Individual Life Underwriting at Gen Re, and an actuary who fell into underwriting a decade ago building an R&D team — argues underwriting is only just scratching the surface after a hundred years. He and Paul trace how COVID turned accelerated underwriting from experiment into mandate overnight, why wellness programs went quiet and are now roaring back, and how to think about AI in three layers: predictive, generative, and the still-early agentic frontier. Frank is blunt about the limits: a summary that's 95% accurate is a good way to get fired, and the same case put in front of five underwriters yields five answers. The robots are taking the easy cases — which makes the human's job harder, not obsolete.
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Ash Sawhney On The Future Of Underwriting And AI
Paul Tyler speaks with Ash Sawhney, President and Chief Revenue Officer of Zinnia, about the transformative changes in the life insurance and annuity sectors. They discuss the evolution of underwriting, the impact of technology and AI, and the entrepreneurial journey within the insurance industry.
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Royal Neighbors of America® Modernizes Annuities Processing with Zinnia
Royal Neighbors of America launches The Policy Processor (TPP) with Zinnia, becoming the first carrier to process annuities on the AI-powered platform for streamlined case management.
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Zinnia Unveils The Policy Processor 8.0: An AI-Powered Leap Forward in L&A Underwriting
Zinnia announced the launch of The Policy Processor (TPP) 8.0, a cloud-based underwriting platform for life and annuity insurance carriers. The platform serves over 15 major North American carriers, processing more than three million applications annually.
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Learn how The Policy Processor can transform your underwriting workflow