Balancing cost against service
Insurance carriers face challenges in managing increasing policy volumes while ensuring service quality and cost control. Traditional methods often rely on manual processes, siloed systems, and complex regulations. With rising policy volumes and service expectations, carriers require scalable solutions that handle complex products accurately while preserving customer experience.
Scaling personalized service
Managing large-scale insurance operations involves challenges in mail processing, post-issue services, distribution support, and regulatory compliance. Carriers often face hurdles with efficiency, cost control, and service consistency, especially amid rising digital demands. As products become more complex and customers seek faster, personalized service, these challenges will continue to grow.
Transform your operations today
Zinnia TPA Services offers a digital third-party administration platform with advanced microservices and multi-tenant architecture. With over $100B in assets under management and processing $20B in premiums annually, Zinnia combines industry expertise with modern technology to transform end-to-end insurance administration at an unmatched scale.
Key features
Comprehensive Service Coverage
Full suite of services including new business processing, post-issue services, and distribution support
Operational Excellence
Advanced mail operations with document scanning, indexing, and workflow management
Financial Precision
Robust finance operations handling daily reconciliations, tax processing, and policyholder disbursements
Regulatory Compliance
Complete compliance support including OFAC/AML, audit support, and Market Conduct Annual Statement services
Distribution Support
Comprehensive contracting, background checks, and commission management across all channels
Global Service Model
“Follow the sun” service delivery ensuring continuous customer support across time zones
How it works
Zinnia offers comprehensive, end-to-end TPA Services through its subsidiary SE2.
Mail Ops
New Business
Distribution Support
Call Center
Post Issue
Finance Operations,
Pricing and Trading
Business Controls and
Regulatory Support
Correspondence Print
Ready to transform your operations?
Connect with our team to discover how Zinnia TPA Services can help you achieve operational excellence
while reducing costs and improving customer satisfaction.
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