As our chief executive, Michele brings a 30-year track record of technology-led transformation in banking and financial services where she was Group CIO at UBS, and subsequently EVP of Consolidated Markets at IHS Markit. With a laser focus on leveraging technology and data to bring transparency, reduce friction and improve client experience, she is now leading the execution of our Open Insurance vision in the life and annuities industry. Michele is a member of the Deutsche Bank Supervisory board and serves as chair to their Tech, Data and Innovation Committee of the board. As an agent of change, Michele is in her element when she’s creating a win-win for those around her, whether that’s for her team, her clients, or her large family that motivate her each and every day. She has a passion for people, data & technology, and succeeds by fusing it all together with teams of talented people who share her vision and values. She’s an advocate for transparency and good communication and believes true innovation is the result of inclusive teams with diverse backgrounds, skills, and perspectives.

Greenwich, CT

If you ask Brad, the point of technology is to enhance the human experience. Over his storied career of 25 years in the financial, healthcare and technology industries, he has mastered innovation, platform evolution, and product development. Prior to being named the CTO of Zinnia, he led tech transformations focused on cloud and agile delivery transitions for IHS Markit. To us, Brad embodies the ideal balance of science and creativity. Where do his ideas spring from? He’s an avid outdoorsman with passions that range from wildlife to growing tomatoes. But what we enjoy most about Brad is how he can tell a riveting story that somehow features both.

Bridgewater, NJ

Twenty-something years ago, Rob was surprised by the arrival of identical twin boys. Since then, Rob’s approach to life is to stay open to whatever presents itself. As our President and COO, Rob is a jolt of positive energy who brings over 25 years of expertise in the life and annuity industry. Rob has a classic midwestern spirit – yes, he’s a Hawkeye – and tirelessly works to create a wide-open future for our people, our clients, and our industry.

Minnesota

After nearly two decades in corporate finance, private equity, and business development, most recently with Eldridge our parent company, John has developed a keen eye for strategic investment. And that’s only part of the equation. When he joined Zinnia as our founding CFO, we immediately realized that he’s about so much more than just numbers. He’s about corporate strategy, capital allocation, contributing towards value creation, and commitment to the team. John enjoys chasing his young kids around the neighborhood on bikes, coaching their soccer teams, and running to clear his mind.

Greenwich, CT

To some folks, mountains represent an unsurmountable task. When Mary Anne sees mountains, she feels a sense of freedom, independence, calmness and serenity. Which is exactly how a lot of us think of Mary Anne. As our Head of Operations, she’s a kind and nurturing leader devoted to our call and processing centers, plus the shared services organizations that support the administration of an absolute mountain of life and annuity policies.

Topeka, KS

A fanatical snowboarder, you’ll often find Ian shredding down white mountain runs, He’s a purpose-driven guy who believes in creating environments where people are excited to contribute, empowered to make decisions, and enjoy work every day. After decades helping spark the technology sector in Canada, and as the CEO and cofounder of Breathe Life, Ian came to Zinnia to try to create better life and annuities experiences. Actually, as Yoda said, there is no try. There is only Do and Do Not. Ian is squarely on the side of Do.

Montreal, Canada

With extensive experience in corporate law, technology, insurance, and financial services, George oversees Zinnia’s legal, compliance and risk operations.  George counsels on strategic planning and enterprise decisions. He is also the General Counsel of Everly, an affiliated D2C insurance agency. Prior to joining Zinnia and Everly, George spent many years as Deputy General Counsel of an international insurance holding company advising on matters including corporate law, M&A, asset management, commercial contracting, and insurance and regulatory affairs. Known for his determination, George leads initiatives that drive transformation, innovation, and success in organizations. He’s a deep thinker who loves to learn about what motivates people and business, and he has a passion for sports and exercise.

New York

Emma has spent the last decade actively involved in the Montreal tech space, sparking innovation and nurturing startups. While there, she has been immersed in all aspects of scaling a business, from operations & finance, to marketing & customer support. But where she prefers to immerse herself is in the cool mountain lakes and under the dense forest canopies of her new home in British Columbia.

Vancouver, Canada

In Hindi, Josh means “excitement!” Which is exactly the kind of verve Josh delivers as our CEO of India. Oh sure, Josh has deep experience across the spectrum of life and annuities from project portfolio execution to business process outsourcing to strategy and governance. But you’ve never met anyone who embraces the adventure of the insurance business with the enthusiasm Josh does.

Gurugram, India

Who would ever guess that Michael is a gifted athlete who spent time on the junior pro tennis tour? Fortunately for us, he still aces it every time. Michael’s skills have been seasoned by years in the competitive world of fintech, and he never takes his eyes off the ball. When he’s not designing product for Open Insurance, you’ll find him on the trail with his wife and two giant Rottweilers. But to Michael, they’re just sweet cuddly pups.

New York

A truly global citizen, Andrew has lived on three continents during his career in financial services and he believes in the importance of taking a world view. He’s a born problem solver who enjoys the pivot from macro to fine details. We depend on Andrew’s expert guidance, trusting that he considers all perspectives, helps us maintain alignment across functions, and works tirelessly to propel us forward. What’s more, he enlightens us. Andrew is a champion of LGBTQ diversity and inclusion in the workplace and aims to set an example for us all to follow. Andrew draws inspiration from Tim Berners-Lee, “We need diversity of thought in the world to face the new challenges.” The team at Zinnia wouldn’t dream of facing any challenge without Andrew on our side.

New York

Jody likes to say, “You can never become an expert if you were never a beginner.” That sentiment drives her stellar performance in talent acquisition. And her genuine humanity. Jody is known for being honest, forthright and a wiz at assessing the needs of the company and the right fit for the position. Ok, so she never reached her dream of making the US ski team, but in its place are many new dreams. Besides, with the winning team Jody’s put together at Zinnia, it’s all downhill from here.

Colorado

Tom has been with SE2 , and now Zinnia, since it’s inception, that’s nearly two decades. He’s eager to talk about all the new possibilities Zinnia is bringing to clients— innovative products and services that solve everyday challenges through technology. His consultative approach and enthusiasm keep him poised to deliver superior service and solutions to our clients. In fact, the only time he eschews this consultative approach is while standing knee-deep in waders as he fly-fishes. After all, that’s his time.

Topeka, KS

JN, as we all call him, is a running enthusiast fond of covering long distances around his native Montreal. He especially prefers trail running because of the peaceful experience found on a more remote path. These serene trails help him open his mind, find inspiration and solve the challenges of creating a better buying experience for consumers and their advisors.

Montreal, Canada

An amateur photographer, Muriel keeps an open lens to capture new perspectives on everyday experiences. She draws on that same open approach to help Zinnia create better experiences for carriers so they can engage new customers and strengthen existing relationships.

Bridgewater, NJ

Josh leads the way for Business Operations in Topeka where he adeptly manages the workflow, and services to ensure max efficiency and growth. This takes a level head, a good strategy and some days, a dry sense of humor. A couple of times every year, he travels with his family to Table Rock Lake in the Ozarks. No, not to launder money like in the Netflix series. Just for some good times hiking, kayaking and hanging out with his dogs.

Topeka, KS

Danise brings a wealth of insurance and technical knowledge to Zinnia, as well as an understanding of client dynamics. She has been primed for the role, as she holds an eclectic mix of degrees in both psychology and IT. She is a natural leader dedicated to constantly improving the customer experience. When she wants to improve her own experience, she spends time watching her dogs run and play.

Topeka, KS

Steffie is passionate about helping game-changing companies in Canada. This energetic, daring spirit is not always present in the hearts of financial types, but when you find it, it’s gold. Steffie loves to work with people and looking at things from different perspectives. For her, being open means recognizing and welcoming diversity. This is the basis of the richness of an industry, a company and a society.

Montreal, Canada

Timothy brings decades of experience in security, technology and finance to Zinnia, He has developed business solutions across several verticals including financial, insurance, reinsurance, pharmaceutical, media, entertainment, legal, and non-profit. Over the years, Timothy has developed a creative and motivational leadership style.  His inspiration comes from Ruth Bader Ginsburg who said, “Fight for the things that you care about, but do it in a way that will lead others to join you.” We are happy that Timothy is the one leading us into a more secure future for life and annuities.

Bridgewater, NJ

Rafi is a proven IT leader with extensive experience in enterprise software, systems, and cloud services. While Rafi has made is career in technology, it’s also a passion – he loves his job! Prior to joining the Zinnia team, Rafi served as chief technology officer for Fir Tree Partners. When he’s not working, Rafi unplugs by swimming laps, completely unplugged with no distractions. Being honest is important to Rafi – both being honest with himself and in his dealings with others.

Bridgewater, NJ

Ganesh is a senior management IT professional has 25 years experience with extensive hands-on knowledge of the Insurance industry, especially in the US ,UK, India & APAC. Working across these global, English and nonEnglish speaking environments, communications and management skills are certainly key. In order to succeed, Ganesh believes you must find common ground and be open to new ideas and experiences. Ganesh is committed to investing in people, processes, and technology to remain ahead of the curve. Ganesh invites everyone to experience one his favorites: a taste of the worldfamous alphonso mango from his native home of Devgad.

India

What makes Surabhi a leader in HR is that she is a lifelong learner. She has around 2 decades of rich experience in establishing and leading multiple portfolios within the people function in cross-cultural environments with a multi-generational workforce. And from each experience, from each person she meets, she learns more and more. As a thought leader and speaker at various National and International forums, she also likes to pass along her knowledge to others, because in the end being Open is about being curious, pushing the boundaries of what you think is possible and embracing change.

India

For Mia, Open means being nonjudgmental, empathetic and ready to take on any challenges. This makes her the perfect choice as the Culture Manager at Zinnia. She is committed to instilling that sense of teamwork, camaraderie and fun that is the heart of our company. Mia give 110% to everything she does. And if that means tearing her ACL on the dance floor, so be it.

Montreal, Canada

What’s it worth to you? For more than 20 years, Mark has been asking that same question, working in Product Valuation at SE2. He brings those skills to Zinnia where he will be invaluable to us as we create better experiences for Carriers, Advisors and Consumers and help bring new products to market faster than ever before.

Topeka, KS

As our resident brand storyteller, Kristi is required to constantly shift perspectives: from the wide-open picture to the most indulgent detail; from sharp strategy to blue-sky ideation; from reverence for frameworks to fearless rule breaking. Driven by curiosity, she is always probing the team to uncover ideas and insights. She’s got both strategic acumen and creative flair from two decades of bluechip brand stewardship. Originally from Texas, Kristi is a humble student of the world, a sponge of information, and a pandora’s box of useless knowledge.

New York

Vikash has the enviable job of heading up Zahara, our System of Record which promises to revolutionize the L&A industry. With 16+ years in complex product development and start up tech enterprises, Vikash sees a bright future ahead. But this doesn’t mean he rests on his laurels. He subscribes to one immutable tenet: Go as far as you can see; when you get there, you’ll be able to see farther.

Bridgewater, NJ

Lucas is a seasoned professional in the Life and Annuities industry. In his new role at Zinnia, he will be critical to establishing indicators, monitoring, timely reporting and evaluations. Lucas keeps open lines of communications, informing stakeholders of performance to help guide future decision making. And we are all about a successful future. Prior to Zinnia, Lucas was the Director of Global Domain, Product Configuration and Actuarial Services at SE2 for over 16 years.

Topeka, KS

Srinevasan is energized by working in a global environment. He believes that in today’s world, every person, every country is intertwined with another; our fates are tied together. Once we understand that, collaboration is so much easier. This teamwork across continents is what drives him, unless of course, what drives him is his car, on the open road for hours on end. That’s his happy place.

Pune, India

Milner has a “thrill for speed,” which makes him certain that it will not take long for the leadership at Zinnia to transform the L&A industry. He is confident the quickest way to cross the finish line is through steadfast Program and Project Management. Of course, as an IT executive, Milner knows the finish line is always moving, but therein lies the adventure.

Bridgewater, NJ

A seasoned product executive, Molly knows what matters most about a product is the human experience of it. She is passionate about team building, product management, user research, behavioral economics and psychology, and the process of creating high quality, unforgettable content. Molly is deeply committed to the service of better experiences. She must get that from her Mom, a career cookbook author who taught her how to truly experience food. In the end, she learned, it’s all about the experience.

Oregon

As a kid, and he’s a still a kid at heart, Greg was a Star Wars fanatic. He’s always believed that if you open your mind, anything is possible. Oh, and the force will be with you. Greg has a keen eye for finance; improving efficiencies and maximizing profits while dramatically improving the customers’ experience. Ever the loyal one, Greg has spent an entire career dedicated to SE2, Security Benefit, and now, fortunately for us, at Zinnia.

Topeka, KS

Everyone’s favorite wing man, Greg smooths the way and expertly supports sales and contracting, something he’s been doing for more than 20 years. In Greg’s world, Open means listening to people and really trying to hear what they are saying, rather than just listening for the next chance to speak. Something he’s still trying to teach his kids. Good luck, with that, Greg.

Topeka, KS

With a bird’s eye view of business, Kapil oversees Operations in Gurugram, India. From there he can ensure the business is running efficiently and profitably. It seems to us that heights are where Kapil feels most at home, since his love of the outdoors draws him to mountains all over the world. Most impressive on his bucket list is Mount Everest herself. Well Kapil, when you get there, all of that strategy, planning and operations management experience will make you not only a world-class mountaineer, but an amazing sherpa, too!

Gurugram, India

Brian’s deeply analytical mind revealed itself as a childhood fascination with numbers and probability. Lucky for us, he chose finance over Vegas. For over 20 years, Brian has worked in financial markets and technology with a focus on blue-chip sales and trading desks. He’s an open-minded guy who’s receptive to a wide variety of ideas, arguments, and information. Just don’t ever bet against him!

Connecticut

Sebastien is driven by a passion for building amazing products and user experiences. This drive led him to co-found Breathe Life, a modern end-to-end insurance solution. Today, he is excited to join Zinnia on the quest to deliver Open Insurance to all. Open makes business better, even in technology. When a system is open, it works with a broader ecosystem, and is enriched by other sources of technology to achieve a bigger objectives and improved outcomes.

Montreal, Canada

With 16 years of experience in Finance and Accounts, Compliance, MIS, Shweta knows a thing or two about adding value, both personally and professionally. She masterfully provides insight, analysis and accurate information to management in order to enable strategic foresight into the business. For Shweta, one vital part of providing effective financial leadership is being Open— collaboration, sharing your thoughts without hesitation, while always keeping in mind requirement and forum.

Gurugram, India

Abdus believes that as disruptive leaders, a substantial amount of our time should be focused on “What’s next.” Abdus is a seasoned FinTech product leader who is adept at building productfocused organizations, getting products live and to market quickly, and establishing a design and development framework that can scale with the client’s business. To Abdus, being Open is about the willingness to visualize each customer persona and create authentic relationships, because we win when we can solve the challenges that our users face. How? By making data available to them so their business can grow.

Bridgewater, NJ

Abby has a bubbly personality, and she buoys everyone around her until all are smiling and laughing. In fact, her favorite quote is from Anne Frank: “Whoever is happy will make others happy too.” Rather than pursuing her dream job of becoming a mattress tester (Abby’s a good sleeper!), she remained awake and earned both her M.B.A. and a Lean Six Sigma Black Belt. When she’s not heads down working on product configuration, Abby can be found up at Grand Lake O’ the Cherokees, her home away from home. For Abby, being open means limitless opportunities for learning and growing while exceeding customer expectations.

Oklahoma

Katie is open to possibility, she lives by the adage “if you can think it, you can make it happen.” it’s a great attitude that she brings to her work with clients at Zinnia. She’s happiest at the beach, listening to the sounds of the ocean and enjoying the company of friends and family. Her favorite quote is from Liz Dolan: “You don’t have to sit on top of a mountain to discover what’s right for you. You always know in your heart what you need to do.”

Topeka, KS

There’s no risk involved when you have someone on your team with Eddie’s skills at developing and leading a comprehensive risk management framework. He is meticulous about keeping abreast of the company’s evolving strategic direction, business and shared service operations and related risk profiles. When it comes to strategizing ways to mitigate risks, Eddie is sure to put on his thinking cap, even though it’s actually a baseball cap (of which he has collected dozens.)

Canada

As a Solution Execution Manager at Zinnia, Jayme has her feet firmly planted in reality. Ideas are important, but it’s often the execution of those ideas which ultimately determines their success. To Jayme, being Open means a willingness to accept challenges that come your way and find ways to improve. In her work she is inspired by Qui-Gon Jinn in The Phantom Menace, “Your focus determines your reality.” And she is staunchly focused on client success.

Topeka, KS

RJay specializes in the evolution of digital brand, product, and communication design. He knows that masterful UX is the perfect melding of science, business and creativity. The human spirit plus the tech to create a better future— this is the best way to elevate a brand. Then set it to the soundtrack of his favorite album OK Computer, and you get magic. Thanks Radiohead.

New Jersey

Robert enjoys working on strategic projects as part of the finance team including all things corporate development and M&A analysis. With more than fifteen years of experience, including more than ten years at PwC, he has extensive experience supporting the development of strategic priorities as well as large system implementations, vendor management, and contract negotiations. When not working with spreadsheets, Robert enjoys hiking with his wife and trying new things – especially hiking trails with great views and good craft breweries nearby. He is willing to try just about anything once, from playing music, to snowboarding, to remodeling the house. In addition to being open to new experiences, Robert is committed to keeping an open mind and to always be listening and learning.

Virginia

As Information Security Manager for Zinnia, Saul has developed the skills to quickly analyze high-level information security issues and see them to resolution. He implements security strategies, stays abreast of current trends and recommends updates to existing systems. One other part of Saul’s responsibilities is to provide security training to members of our team. And though he usually does this during the work day, he might prefer to meet up for a beer after work. In fact, he’s visited over 250 craft microbreweries and sampled over 6,000 beers. The key word here being ”sampled.”

Topeka, KS

For nearly two decades, Nikhil has been executing broad-based delivery, implementation, and transformation strategies in BFSI, specializing in US life and annuities. His experience is global, multi-cultural & diversified, and he is enthusiastic about the doors that Zinnia will open in the marketplace. For Nikhil, he knows that in the end, it is the experiences that matter most. “Life is not measured by the number of breaths we take, but by the moments that take our breath away.” We look forward to delivering those breathtaking experiences.

Pune, India

An entrepreneur at heart, Marty is an expert at ensuring SaaS customers thrive by working to meet their objectives while guiding them through their digital transformation. He has led cross-functional teams, delivering SaaS implementation for insurance carriers to increase their business success. It may seem like a tough mountain to climb, but he loves hitting the hiking trails in his time off. For Marty, he likes to be reminded, “Although the mountain determines my pace, I control the effort.”

Montreal, Quebec

Amber understands the power of a smile and how taking a minute to ask someone how their day is going can have a big impact on the other person. Perhaps its not surprising that our head of people is a “people person” who takes pride in being compassionate and positive. She’s happiest when she’s with her family, sitting around a campfire, telling stories, making smores, looking at the stars. Amber’s favorite quote is something Lily Tomlin once said: “I always wondered why somebody doesn’t do something about that. Then I realized I was somebody.” It’s this commitment to empowerment, to possibility, and an open mindset that inspire Amber every day.

Minnesota

Heather is a dedicated team player with a strong work ethic and a fierce determination to deliver a quality product. As our Senior Technical Project Manager, she leads cross-functional teams to analyze the client’s business requirements, manage major technology implementation projects, and research, design, integrate, and deploy new technologies. When managing new projects, she believes that “Life gives you the tools to build a house, it’s up to you to build a shack or a mansion.” We are excited to see what Heather builds next!

Topeka, KS

Sunitha is a proven leader with more than two decades of experience in complex new product development, underwriting applications, policy administration, training, and portfolio management. She constantly strives to improve process, customer experience, and relationship. With an in depth understanding of pharmaceutical, financial & insurance services, as well as client delivery and dynamics, Sunitha seems very buttoned up. Which only makes her favorite tune all the more ironic — “Free Fallin’” by Tom Petty.

Bridgewater, NJ

Tanay is a passionate solution architect who excels at conceptualizing products and technical solutions. His strategic mind is always at work connecting with stakeholders to determine product objectives, while his technical brain is fastidious in the details, coding and testing functionality of deliverables. But creating products that will change the future will take all of us together, not just a group of individual talents. As a leader in technology, Tanay knows ”It’s better to have a great team than a team of greats.”

India

Steven has spent decades in the insurance and technology sectors successfully driving technology projects that achieve operational efficiencies and support business objectives. He is a practical leader that creates trusted client relationships all the way up to the executive level. The harmony Steve creates on the team reflects his musical background where he still enjoys writing and playing in his spare time. All of which is music to our ears at Zinnia.

Pennsylvania

With over 23 years in Insurance IT, Rajani has achieved great success in client relationship management, sales and business development, account management, business and technology transformation strategy planning and execution. Over the years, Rajani has come to believe in the power of collaboration and fostering team culture to achieve greater results. This philosophy was probably instilled in him early, on the cricket pitch. In sports, as in business, team work makes the dream work!

Bridgewater, NJ

Mia is a seasoned human resource professional working directly with senior leadership to develop and direct an HR agenda that closely supports Zinnia’s goals. Her years of experience have instilled in her a passion for seeing the potential in people and where they best fit within the organization. You never know where you might find a spark! Her favorite example of this is Hedy Lamarr, an actress in Hollywood’s Golden Age, who had a passion for innovation and inventions which many people don’t know about.

Topeka, KS

Harmeet is a versatile part of the Zinnia team with extensive experience in managing operations for BFSI verticals. For nearly two decades, he has serviced Insurance and US capital markets businesses, leading large-scale teams, managing client relationships, growing business lines and strengthening existing engagements. Harmeet has a strong interest in the derivatives market and is a passionate trader of Futures and Options. He knows, “Opportunities don’t always come to you, they have to be created.” Harmeet is ready to create new opportunities in life and annuities with Zinnia.

Gurugram, India

Nannaakan takes the Henry Ford quote ”Quality means doing it right when no one is looking” to heart. As an experienced leader in the IT industry for over 15 years, he is a firm believer in servant leadership and continuous learning. His passion for people and infectious personality ignites the quality mindset which he furthers with innovative training and mentorship. For Nannaakan, the ability to understand and communicate risks and reevaluate plans based on input from others without ego is a powerful life skill. He loves living in the sunshine state and practicing yoga. When he isn’t buried deep in an automation journal, you will most likely find him at the library or signing nursery rhymes to his children.

Florida

As one of seven siblings, Janet is used to managing chaos. She’s also a “people person” who believes that everyday is an adventure. it’s no wonder she thrives in the contact center. Janet is happiest when she is solving problems and exceeding customer expectations. She’s also committed to continuously improving the services we provide – an adventure in its own right. When not working, Janet loves the outdoors, and Estes Park CO in particular. Hiking, horseback riding, fishing, family time, and fresh air help fuel Janet’s creativity so she can adapt as needed to ensure Zinnia’s clients are happy.

Topeka, KS

A self-proclaimed “math nerd” with more than 20 years of experience in our industry, Michelle is happiest when solving problems and working out puzzles. Good qualities to have when configuring annuity product offerings. She is a natural leader, often utilizing her disarming sense of humor to get the job done. In fact, her best advice to the team whenever they are starting a new project is, “Don’t mess it up!” Saying it out loud never fails to reduce anxiety, improve attitudes, and bring out a smile.

Topeka, KS

Mathieu has always been fascinated by computers and programming. This passion has manifested in a decade long career in software development. What makes Mathieu a perfect part of the Zinnia team is his unique vision for the world and how he can make an impact. He knows that the products of modern engineering that have the most substantial influence on our lives are the ones we almost never think about—the beautifully integrated everyday technologies that surround us. Mathieu is sure that soon Open Insurance will become beautifully integrated into the way we do business in the life and annuities industry.

Montreal, Quebec

Josh and his team are highly-skilled at identify opportunities to enhance our clients’ insurance capabilities and to ensure the quality delivery of solutions that fit their needs. Delivering the best client outcomes is achieved by supporting collaboration through transparency and data. To Josh, that is the true benefit of Open Insurance, and he works tirelessly to deliver an exceptional level of success. It’s a work ethic he first learned working for his grandfather as a ranch hand and veterinary assistant.

Topeka, KS

Damien is our Director of Application Development, focusing on Agile and Iterative delivery methods for SaaS solutions, Systems of Record platforms and building out robust API offerings. He believes that it is in intersection of Product Development, Automations and Technical Solutions where we can best move our clients’ business forward. When it comes to the future, Damien is enthusiastic and optimistic, because he knows, “Every great dream begins with a dreamer.”

Topeka, KS

Teresa has had an extensive career in Human Resources and is excited to bring that experience to Zinnia as People Business Partner. She has an effortless way of inspiring internal teams with her warmth and wry sense of humor. Her favorite response when asked how her day is going is “living the dream,” because she always striving to live her best life and bring a passionate spirit to each day. But what she’s really passionate about is Kilkenny’s Hurling team. If you’ve never seen a match, you will enjoy the game which is based in ancient Gaelic traditions.

Ireland

An analytical advocate, Robert ensures that value actualization, risk mitigation, and that obligations are understood in every opportunity. Communication and integrity aren’t virtues that he might leave at home with his incredible wife and their 4 amazing children, because they are foundational to how he collaborates, so we win together! “Open Insurance is an opportunity to put people first at every step along the service chain as we transform the industry and ultimately the entire experience together!” Robert brings extensive Life and Annuity TPA, process improvement and analytical experience to Zinnia’s Legal Compliance and Risk team. Prior to joining Zinnia, Robert served in the military for 8 years, deploying in support of operations in Afghanistan and Iraq. Outside of the office, Robert is devoted to his family and his community, always looking for a way to leave them better than he found them!

Topeka, KS

As a results-oriented professional in life and annuities, Kim has become particularly adept at translating strategy and business requirements into process and technology improvements to increase productivity, scalability and client satisfaction. She is a collaborative, forward-thinking leader who credits team sports for sparking her competitive spirit — a spirit that drives her to always look for ways to improve performance and make operations smoother. Her competitive edge? Looking at the numbers. The answers are always in the numbers, you just have to work them to find the right solutions.

Topeka, KS

Scott is a positive guy, he’s always looking forward, always hopeful, and forever patient. When things get difficult, he reminds himself of a quote from John Lennon: “Everything will be okay in the end. If it is not okay, it’s not the end.” When not working, Scott enjoys time at home with his wife Lisa and their two adopted bunnies, Bennett and Pip. Scott enjoys being at home, but also always looks forward to the next adventure. Scott is also blessed with an innate sense of curiosity that ensures he is always learning. His definition of open includes seeing the world as alive, dynamic, and full of opportunity.

Topeka, KS

As Operations Lead at Zinnia, Karli provides functional support and guidance to carriers, vertical process owners, client partners, delivery leads and other managers and subject matter experts throughout U.S. and India. She focuses on critical business processes and processing issues in run mode and the development of new ways of doing things. As an artist in her spare time, Karli has perfected the skill of seeing things as they are and envisioning how they could be much, much more. For her, that’s what Open is all about.

Topeka, KS

Kori’s decades-long experience as a Delivery Executive, Project Manager and Director in Application Development and Implementation, make her a big asset as Zinnia’s Operation Lead. She provides sound leadership and strategy across multiple channels, ensuring a revolutionary, best-in-class client experience. In fact, the only thing she loves more is delivering a best-in-class canine experience to her beloved dachshund and chiweenie.

Topeka, KS

At heart, Christian is a disruptor, but he doesn’t just disrupt for the sake of it. For 14 years, he has been working in different fields such as tech, media, robotics, analyzing the dynamics of these industries and transforming them in a creative and innovative way. Now he puts his engineering talents to transforming life and annuities. Christian believes engineers should focus not just on problem solving, but on solving the RIGHT problems. As Peter Drucker once said, “There is surely nothing quite so useless as doing with great efficiency what should not be done at all.”

Montreal, Quebec

With decades in Business Finance Operations, Rita is a pro at increasing the value and profitability of our organization. She has honed her skills at increasing productivity, driving efficiency, preventing bottlenecks and mitigating risks. We look forward to watching Rita in action as she works to grow the business exponentially, a trick she learned from her favorite movie, “The Grinch” since his heart grows three sizes in one day. That’s some growth to strive for.

Topeka, KS

Cassie oversees life and annuity contract administration, advising on best practices and guidelines to provide optimal customer experience. She has over 20 years experience in all areas of operations including mail operations, new business, post issue, and call center which makes her the ideal person to analyze a client’s needs and support solutions to drive exceptional customer service.
Cassie enjoys visiting many places but finds exploring areas of her home state particularly satisfying and disproving the myth that Kansas is flat.

Topeka, KS

Pat has over 20 years of experience in the financial services and insurance industry. He is a Six Sigma black belt, which enables him to use data and analytics to drive decision making in his role as Operations Lead. Pat strongly believes that you cannot manage what you cannot measure. His experience allows him to create optimal customer experiences through timeliness and accuracy. In his spare time, he loves being outside, tending to the garden at his home, and watching the transitions in spring, summer, fall, and winter. Pat has Zinnias in his garden because they are strong, tolerant, thrive in the heat, and have vibrant colors!

Topeka, KS

Dawn has spent her career steeped in the life and annuities industry. Years of experience have given her the leadership and communication skills necessary to ensure client success. It also has brought into focus the ways the L&A industry can change in order to bring clients a more seamless, transparent experience. In fact, transformation is something Dawn loves. Over the years she has spent her spare time renovating houses of all different styles and levels of complexity. At Zinnia, we look forward to seeing her work as she renovates the client experience.

New York

Val’s family is descended from Uncas, the original sachem of the Mohegan Tribe and she values tradition. She is guided by a quote from her tribe’s mission statement: “We walk as a single spirit on the Trail of Life. We are guided by thirteen generations past and responsible for thirteen generations to come.” The quote reminds her that we are each responsible for our own paths, that we must learn from and honor our grandparents, and that we must protect the earth so future generations may thrive. Not surprisingly, Val is happiest in the woods, hiking with her husband. She also loves doing macrame, yet another contemplative activity that keeps her grounded and open.

Georgia

Jackie knows that, at Zinnia, our success is inextricably linked to the success of our clients. For decades she has been dedicated to nurturing relationships with customers to gain their trust, respect and overall satisfaction. She is particularly skilled at analyzing an organization’s critical business requirements, identifying system deficiencies and potential opportunities, and developing innovative, cost-effective solutions. Regardless of what industry her client is in, Jackie digs in and creates success. How? By being a “Jackie-of-all-trades.”

Topeka, KS

Indra has more than a decade and half experience at the intersection of digital technologies enabling insurance and financial services. Currently responsible for leading the charge to rethink the future of insurance with Zahara – Zinnia’s state of the art Distributed Ledger based System of Record. He is collaborating on the strategic technology road map for Zinnia and has proven expertise in developing, designing and delivering enterprise scale applications. Outside of work, Indra loves to travel with his family (wife and daughter) – they have visited 45 U.S. states and 11+ different countries across 3 continents. However, his favorite spot is the mountainous Bernese Oberland region near Interlaken, Switzerland. It’s no surprise that his favorite quote, one that he describes as his north star, is: “The greatest danger for most of us is not that we aim too high and miss it, but that we aim too low and reach it.” – Michelangelo. For Indra, enjoying exceptional experiences is almost as important as delivering them for clients.

Bridgewater, NJ

Coming from a software engineer background, Janic loves all things programming, from functional programming to web design and performance optimization. And so does his identical twin brother, although he doesn’t work for us. Zinnia is fortunate that Janic thrives on change and is always looking for new and better ways of doing things. In his free time, you can find Janic in a cottage in the woods with his partner and dog, reading a good book or opening a cold one in front of a fire. For Janic, being open is to be curious, ask questions, listen closely, and be actively involved in the conversation.

Montreal, Canada

Benny believes that “Progress isn’t made standing still.” In his 15+ year career, he has learned that you can’t expect change while sitting on the sidelines. It is this motivation to keep forging ahead which has served him well as he takes on process improvement and robotic process automation (RPA) for Zinnia. When it comes to reimagining the future of life and annuities, Benny knows we must keep moving — much like the 6k walks on the Dungarvan Greenway that get him going each and every workday.

Ireland

At work, Kevin is an indispensable HR partner for our business units, collaborating closely with business unit leaders to ensure Zinnia is building a high-performance organization and culture. Outside of work, you’ll find Kevin off fishing with his daughter or tinkering on cars. He’s also an an avid reader and particularly enjoys historical fiction such as the book Chesapeake by James Michener. History is one of Kevin’s interests made all the better by prose that transports him to the time period he’s reading about. Kevin believes everyone deserves respect in both the workplace and in life, and that mistakes are part of the learning process.

Topeka, KS

With decades of experience at BSFI firms, Kamalakannan has established expertise in Delivery & Account Management, Project planning, Resource management, Team building, Customer Relationship and Vendor Management. He has proven leadership skills, managing large, talented groups of software engineers, Business analysts, Actuarial Analyst and Product Analyst. For him, Open means welcoming feedback, listening to concerns and doing what is necessary to correct it.

Pune, India

Jatin comes to Zinnia with over 25 years of relevant experience in the area of IT leadership focusing on business application solutions, operations management, and software engineering. He has extensive experience in digital transformation, data management, data warehousing, building data Lake and Business Intelligence solutions. When he’s not at work, Jatin finds happiness outside, in nature with his family. This is where he can truly spend a lifetime in the present moment.

Texas

Robin’s favorite quote is from the TV show, Ted Lasso: “Doing the right thing is never the wrong thing.” Quite apropos for a compliance professional, don’t you think? She believes that you can’t go wrong if you are trying to do right, even if you make a mistake. Robin is also very creative and enjoys writing, drawing, and painting. She’s a family gal, happiest when she’s with her husband, kids, mom, sisters, and nieces and nephews. You’ll find them all together, laughing uncontrollably for hours at time. Robin continuously challenges herself to be better at everything she does. For her, being open includes being a good listener, seeking out new ideas, and always be innovating.

Texas

Francois has spent his career developing expertise in DevOps, Cloud, Software Architecture, Cybersecurity, and Artificial Intelligence. As a leader at Zinnia, he has provided guidance to teams of developers and solution architects, as well as advising key stakeholders on adopting Agile and DevOps mindsets. His secret for success is the same advice he gives his daughter — you must trust yourself and always do what you think is right, no matter what path lies ahead.

Montreal, Quebec

Jennifer has proven experience in client management, support services, business development, and technical direction. She is adept at identifying business opportunities, establishing partnerships and overseeing data and technology initiatives in alignment with business goals. Her solid work ethic and professionalism serve her well as she strives for organizational growth and improved service. Jennifer believes we can transform the Life and Annuity industry and she draws inspiration from Maya Angelou, “If you don’t like something, change it. If you can’t change it, change your attitude.”

Minnesota

As General Counsel for Zinnia, Ashley, more than anyone, can “handle the truth.” Like the famous quote from the beloved movie “A Few Good Men,” being open and truthful is the search for authenticity – which is precisely what Open Insurance is all about. With nearly a decade of experience in the life insurance industry at companies such as USAA, Ashley is excited about reimagining the future of life and annuities with Zinnia.

San Antonio, TX

Meredith comes to Zinnia with over a decade of experience as a strategic marketing leader for both B2B and B2C. She spearheads lead gen efforts, analytics and reporting, website development, copywriting, marketing automation, event marketing and media. Meredith’s favorite quote is, “If it’s your job to eat a frog, it’s best to do it first thing in the morning. And if it’s your job to eat two frogs, it’s best to eat the biggest one first.” Which you may think is because she is from Montana, but actually the quote is from Mark Twain, someone all marketing types admire.

Bozeman, MT

As our Enterprise Architect, Steven knows that technology and marketing are inextricably linked. In fact, he says, integrated businesses will always outperform siloed organizations. Because it takes open communication and collaboration to discover the most effective solutions. When Steven is not putting in hard work for Zinnia to further Open Insurance, he’s swimming laps in the pool. Impressively, Steven is ranked in the top 20 for international swimmers. Swim on, Steven!

Greenwich, CT

Captain Jack Sparrow famously said, “Not all treasure is silver and gold, mate” But in our case, we have discovered gold in Randy. For over two decades he has used his engineering skills to improve processes, make platform enhancements and update internal and external applications. For Randy, there’s always a better way, you just have to be open to it. He’s a great asset to us at Zinnia and we’re lucky he left behind his dreams of becoming a Hollywood filmmaker, to join Zinnia a visionary and change maker.

Topeka, KS

For Kris, transformative customer experiences are the most important way for a business to win. Because a customer will always remember how a product or service made them feel. Confident? Relaxed? Accomplished? Excited for the experience? Kris will always remember the excitement he felt as a kid standing in line for hours to see the first Star Wars movie. A great transformative experience never loses its power

Southlake, TX