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Open
Consumer
Reinventing the Digital Experience People Want, When and How They Want It
The Zinnia Open›Consumer Experience strengthens relationships by going above and beyond consumers’ expectations no matter how they connect.
Give People a Better
Overall Experience
Strengthen Relationships with the
Open›Consumer Experience
Seamless Onboarding
Fulfill consumer demand in real-time with instant quotes and needs analysis, a faster and intuitive application process, and the ability to work with or without advisor assistance.
Self-Service Portal
24/7 access empowers consumers to make policy adjustments, change beneficiaries, update addresses, take loans and make withdrawals, schedule appointments, and save and track applications from any device.
Engagement & Loyalty
Build deeper relationships through a wellness rewards program that encourages consumers to set goals and get trusted advice for navigating life’s challenges.
Open>Consumer
Make Valuable Financial Products Easier to Understand, Buy, and Manage
Create the personalized journey consumers are demanding by combining relevant content about life and annuity products with a more intuitive buying experience, a simple account management portal, and on-going wellness education.
