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5 tips for improving customer experience in insurance
Increasingly tech-savvy consumers have come to expect a smooth online purchasing experience for everything — including life insurance. A 2023…
AI may be coming first to the call center
Speaking at a Sept. 15 panel discussion at the 2024 LIMRA National Conference, Nicole Buckenmeyer, Head of Distribution, Marketplace at…
3 critical steps in designing a POC that will succeed
Generative AI (GenAI) is already transforming the way insurers operate. While many companies are eager to adopt the technology, it’s…
Creating an online customer experience is table stakes today
Q&A with Nicole Buckenmeyer, Head of Distribution, Marketplace and LIDMA President As insurance carriers face mounting pressure to modernize their…
AI in action: Practical considerations for implementation and success
The life & annuities industry is increasingly recognizing the transformative potential of generative AI (GenAI). But for many organizations, taking…
Bobby Samuelson’s game changing ideas for the annuities business
Bobby Samuelson, president and CEO of Life Innovators, has been closely observing the shifting dynamics of the annuity market, especially…
5 steps to mastering regulatory change management for insurers
Regulations are constantly evolving, and keeping up with them can be challenging. The latest one impacting the annuities industry: The…
How to stay ahead of data security threats in the insurance industry
Data security should be a top priority for any organization, but for insurers tasked with safeguarding sensitive consumer information in…
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