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Navigating The Distribution Evolution
A Blueprint for Modernization in Insurance Let’s face it: the traditional insurance distribution model is undergoing seismic changes. Independent channels…
The $100 Million Client Experience Blind Spot
Imagine finding out you’ve been walking past $100 bills scattered on your office floor every day for the past year.…
5 tips for improving customer experience in insurance
Increasingly tech-savvy consumers have come to expect a smooth online purchasing experience for everything — including life insurance. A 2023…
AI may be coming first to the call center
Speaking at a Sept. 15 panel discussion at the 2024 LIMRA National Conference, Nicole Buckenmeyer, Head of Distribution, Marketplace at…
3 critical steps in designing a POC that will succeed
Generative AI (GenAI) is already transforming the way insurers operate. While many companies are eager to adopt the technology, it’s…
Creating an online customer experience is table stakes today
Q&A with Nicole Buckenmeyer, Head of Distribution, Marketplace and LIDMA President As insurance carriers face mounting pressure to modernize their…
AI in action: Practical considerations for implementation and success
The life & annuities industry is increasingly recognizing the transformative potential of generative AI (GenAI). But for many organizations, taking…
Bobby Samuelson’s game changing ideas for the annuities business
Bobby Samuelson, president and CEO of Life Innovators, has been closely observing the shifting dynamics of the annuity market, especially…
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