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Insights

Forward-thinking perspectives on the future of insurance distribution, technology, and customer experience.

Insurance Underwriting 2030
Customer Experience
December 15, 2025Upcoming

Insurance Underwriting 2030

Insurance underwriting has been stuck in the same cycle for decades—necessary but slow, thorough but frustrating. By 2030, that changes completely. Underwriting...

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Building the Underwriting Team That Will Win in 2030
Customer Experience
December 01, 2025

Building the Underwriting Team That Will Win in 2030

The underwriting departments that thrive in 2030 won't look like today's teams. They won't be bigger—they'll be different. Smarter. More ...

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The Role of AI in Securing Insurance Data and Cloud Security
Technology
November 27, 2025

The Role of AI in Securing Insurance Data and Cloud Security

In an expert opinion piece for CXO Today, Zinnia India CTO Pawan Choudhary explores how AI and cloud computing are reshaping cybersecurity in the insurance sector, from real-time threat detection to blockchain-based policy records.

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The Revolution in Life Insurance Underwriting
Customer Experience
November 24, 2025

The Revolution in Life Insurance Underwriting

From Bottleneck to Growth Engine Remember applying for life insurance? The endless forms, the medical exams, the waiting… and more...

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How AI is Lowering the Barrier for Annuity Sales
Technology
November 19, 2025

How AI is Lowering the Barrier for Annuity Sales

In a feature for InsuranceNewsNet, Zinnia CEO George Esposito shares his vision for how AI is transforming annuity distribution, turning wealth advisors into informed retirement experts while building consumer trust through transparency.

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The Nexus Profile: Zinnia's CEO on Building the Rails for Financial Longevity
Leadership
September 9, 2025

The Nexus Profile: Zinnia's CEO on Building the Rails for Financial Longevity

In a recent profile with Future Nexus, Zinnia CEO Michele Trogni shared her vision for reimagining the infrastructure that powers life insurance and annuities. Learn how Zinnia is creating the technology backbone needed to make financial protection accessible to every family.

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The Data Advantage
Customer Experience
September 8, 2025

The Data Advantage

Remember when product development was driven by gut feelings and historical experience? Today's insurance leaders are leveraging sophisticated data analytics...

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Scaling Insurance Through Ecosystem-Driven Platforms
By Ian Jeffrey
August 21, 2025

Scaling Insurance Through Ecosystem-Driven Platforms

The insurance industry stands at a critical inflection point. After decades of incremental change, we're witnessing a fundamental shift toward ecosystem-driven..

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The Digital Demand
Customer Experience
July 31, 2025

The Digital Demand

Remember when insurance customers were content to wait? When “4-6 weeks for processing” was an acceptable response? Those days are gone forever.

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Winning The Insurance Product Race
By Kevin Fusick
July 21, 2025

Winning The Insurance Product Race

Winning The Insurance Product Race How Fast-Moving Carriers Are Winning The IUL Product Race By Kevin Fusick The bottom line..

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Rewiring Insurance: Zinnia's Vision for Blockchain, AI, and APIs
Technology
July 1, 2025

Rewiring Insurance: Zinnia's Vision for Blockchain, AI, and APIs

In a revealing interview with CXO Today, Josh Everett, CEO of Zinnia India, outlined how emerging technologies are fundamentally reshaping insurance infrastructure. Learn about Zinnia's strategic approach to integrating blockchain, artificial intelligence, and API-first architecture.

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The Great Rewiring
By George Esposito
June 30, 2025

The Great Rewiring

The Great Rewiring How Technology and Infrastructure Are Transforming the Insurance Industry By George Esposito My professional journey began in..

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The Insurance Time Machine
Customer Experience
June 10, 2025

The Insurance Time Machine

Imagine you're an archaeologist in the year 2050, excavating the ruins of today's insurance industry. A fascinating story emerges about the distribution models that thrived and those that faltered.

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Inside the AI-Driven Hiring Wave in Insurance
Leadership
June 3, 2025

Inside the AI-Driven Hiring Wave in Insurance

When Zinnia hired an aerospace engineer for insurance technology, it wasn't an anomaly—it was a statement. Learn how Josh Everett and the India team are dismantling traditional hiring barriers and building a workforce based on technological capability rather than industry pedigree.

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The Gen AI and Digital Dragons Insurance Revolution
Customer Experience
May 21, 2025

The Gen AI and Digital Dragons Insurance Revolution

Picture walking into an insurance office in 1983. File cabinets line the walls. A thick haze of cigarette smoke hangs in the air. Now fast forward to 2024. An agent is having coffee at home while her AI assistant analyzes 50 applications simultaneously.

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Beyond Traditional Underwriting
Technology
March 6, 2025

Beyond Traditional Underwriting

Beyond Traditional Underwriting Imagine reducing your underwriting decision time from weeks to minutes while improving—not compromising—risk assessment accuracy. This isn’t..

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Why Speed to Market Is Make-or-Break for Insurance Product Development in 2025
Product Development
February 14, 2025

Why Speed to Market Is Make-or-Break for Insurance Product Development in 2025

Accelerate or Evaporate: Remember when launching a new insurance product in 12-18 months was acceptable? Those days are gone. In..

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The $100 Million Client Experience Blind Spot
Customer Experience
January 30, 2025

The $100 Million Client Experience Blind Spot

Imagine finding out you've been walking past $100 bills scattered on your office floor every day for the past year...

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Navigate the Future of Insurance
Distribution
January 16, 2025

Navigate the Future of Insurance

In today’s rapidly evolving insurance landscape, digital transformation isn’t merely an option—it’s the difference between market leadership and obsolescence. As..

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Navigating The Distribution Evolution
Distribution
January 16, 2025

Navigating The Distribution Evolution

A Blueprint for Modernization in Insurance Let’s face it: the traditional insurance distribution model is undergoing seismic changes. Independent channels..

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Zinnia Insights | Insurance Thought Leadership